About Us

If your family needs help exploring senior care options, our expert Advisors are a wonderful source of information with a wealth of experience. Your local Senior Care Authority office, serving Phoenix, Scottsdale, AZ, is here to help. Should you need assistance outside of this area, we have franchises located throughout the United States and Canada and would be happy to direct you to services in your area.

Matt and Souban Houn-Cairns

We are a family operated business that has over 30 years of combined healthcare experience in assisting some of the largest healthcare vendors, healthcare systems, and policy makers achieve their end goals. Throughout our careers, the main focus has been to take a patient centered approach to improving patient care while reducing costs. Our combined professional and academic healthcare experience makes us perfectly suited for navigating the complex healthcare environment, communities, financial and technological resources to help families find the right, individualized care solutions for their loved ones. 

Souban Houn-Cairns received her Bachelors in Business Management from Arizona State University and Masters in Healthcare Informatics from Grand Canyon University. She completed her master program’s capstone project on Care Transitions, where she studied the unique challenges that present during transfer of care of the elderly, particularly those with complex health issues or have unique mental, physical and social needs.

Souban has over 18 years experience in healthcare consulting with expertise in implementing evidence-based care and best practices. In her previous role as senior consultant at one of the largest healthcare consulting firm in the country, Souban has managed and supported complex project implementations across both large and small healthcare systems. Most recently, Souban designed and implemented healthcare technology solutions to ensure accuracy in documentation and accessibility in patient information to drive better patient care at one of the most prestigious academic institution in New York.

Matt received his Bachelors in Business Management from Nichols College and was Project Director for one of the most successful federally funded Challenge Grants that bridged the gap of the continuum of care across hospitals systems, long-term care, home health and health information exchanges.

As a Healthcare Consulting professional, Matt specialized in managing projects that directly impact acute and post acute care, clinical decision support tools, and collaboration of clinical stakeholders across Health Care Systems. As part of the federally approved grant, Matt was directly responsible for improving post acute care transitions by impacting communications from hospital to post acute facilities. The project focused on introducing technology that captured Assisted Daily Living (ADL) scores that were disseminated through the healthcare community to drive down ED and hospital Admissions.  Matt brings extensive, on-the-ground experience in implementation of clinical technologies in the health systems across acute and post acute care.

Our mission is to help families find appropriate care for their loved ones and we do it through innovation and collaboration with the local communities, healthcare stakeholders and families.

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SENIOR CARE AUTHORITY COMPANY HISTORY

Senior Care Authority® was founded in 2009 by Frank and Michele Samson of Sonoma, California. They opened a local placement agency and learned everything there was to know about finding the right care situation for an older adult needing help with activities of daily living. They came to the Senior Care space with successful business development skills in their past as well as personal family experience finding care solutions. The business took off, primarily due to their diligence, compassion, and commitment to helping families.

​In 2014, the model was franchised and Senior Care Authority® is now a national company with offices throughout the US and Canada. As part of their expansion, they partnered with an eldercare consulting practice who brought another set of senior care services and skills to the company, a great differentiator for Senior Care Authority.

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“YOU SIMPLY SAVED ME, SENIOR CARE AUTHORITY®. YOU DID MORE THAN I EVER COULD HAVE HOPED FOR. THANK YOU EVER SO MUCH FOR BEING THERE IN SUCH A DESPERATE TIME OF CRISIS AND MAKING IT EASY AND ENDING VERY SUCCESSFULLY"

N Bennet

About Us