Suzanne Paolucci is a Licensed Clinical Social Worker who has dedicated her career spanning three decades to the field of geriatrics and life care planning. Suzanne's Advocacy Company, NY Care Consultants, LLC is a sought after company with professionals and patients due to her proven record of ensuring that her clients receive the best care possible and obtaining, when required, 24-hour live-in personal, or skilled care services through Medicaid Managed Care and Long-Term Care Insurance. In the past two ye?rs alone, she has secured over 1 million dollars in care benefits for the clients she has worked with.
Senior Placement Services
No Service Fees
Find Senior Living and Care Options
Making the right care decision for your loved one can be a daunting task filled with stress, tension and pressure. There are so many assisted living, memory care, nursing, and other care options available in Phoenix Area - the terminology is often unfamiliar. Senior Care Authority® will streamline the process to make it easier for you to make an informed decision.
Our national team of Senior Care Advisors spends countless hours inspecting locations, from mid-to-larger size communities as well as smaller, residential care homes, meeting the staff and reviewing state reports to advise you of any citations that may have been issued against a particular location.
A Senior Care Advisor will meet personally with you to discuss your options, accompany you on visits to locations and ensure that all your questions are answered. The hallmark of our service commitment is that we are by your side every step of the way. We would be happy to put you in contact with an advisor in your area who will provide you with expert advice on any of the assisted living locations listed in our directory of locations.
“8 Steps to Senior Placement”
Elder Care Consulting
Service Fees May Apply
Get individualized assistance with your loved one
Sometimes our families just need more help with challenging transitions and decision-making. This may include facilitating essential conversations between family members, home care agency or caregiver selection, connections to valuable resources or regular visitations with a loved one providing "peace of mind" to family members when they are unable to visit themselves.
It can be comforting to have someone partner with you who is outside the emotional landscape of the family, doing research, talking to providers, organizing paperwork, or finding those "needle in a haystack" resources. A go-to person you can turn to when things get overwhelming. Whatever the need, we can customize our services for your family or provide you with vetted referral sources.
“8 Additional Ways We Can Help You”
Top 10 signs your loved ones may need senior care
Increased falls or risk of falls
Wandering from home
Wearing the same clothes multiple days
Frequently forgetting to take medications
An unsafe/unclean home
Difficulty with one or more activites of daily living such as bathing, preparing meals, toileting.
Need for nighttime supervision that cannot be met by in-home caregiver.
Repeating questions and multiple phone calls with the same questions.
Not eating or drinking fluids regularly
Unsafe behavior (leaving the stove on, exterior doors opened)
We Do The Homework For You
Our process is aimed at relieving you of the stress and confusion in finding the right care needs.
In our initial conversation, we will seek to get a comprehensive understanding of your elder care needs, answer your questions and set up a time to meet with you.
We meet with you personally and present the senior living alternatives that provide the safety, care, and comfort you expect and that meet your location and affordability requirements.
After identifying the providers that will meet your needs, we schedule tours and accompany you to each community. Once your selection is made, we can assist with the paperwork and arrangements for moving.
We will follow up with you to ensure that the location chosen is meeting the care, comfort, and safety needs of your loved one. We are always available to answer any questions you might have free of charge.
Matt and Souban Houn-Cairns
We are a family operated business that has over 30 years of combined healthcare experience in assisting some of the largest healthcare vendors, healthcare systems, and policy makers achieve their end goals. Throughout our careers, the main focus has been to take a patient centered approach to improving patient care while reducing costs. Our combined professional and academic healthcare experience makes us perfectly suited for navigating the complex healthcare environment, communities, financial and technological resources to help families find the right, individualized care solutions for their loved ones.
Souban Houn-Cairns received her Bachelors in Business Management from Arizona State University and Masters in Healthcare Informatics from Grand Canyon University. She completed her master program’s capstone project on Care Transitions, where she studied the unique challenges that present during transfer of care of the elderly, particularly those with complex health issues or have unique mental, physical and social needs.
Souban has over 18 years experience in healthcare consulting with expertise in implementing evidence-based care and best practices. In her previous role as senior consultant at one of the largest healthcare consulting firm in the country, Souban has managed and supported complex project implementations across both large and small healthcare systems. Most recently, Souban designed and implemented healthcare technology solutions to ensure accuracy in documentation and accessibility in patient information to drive better patient care at one of the most prestigious academic institution in New York.
Matt received his Bachelors in Business Management from Nichols College and was Project Director for one of the most successful federally funded Challenge Grants that bridged the gap of the continuum of care across hospitals systems, long-term care, home health and health information exchanges.
As a Healthcare Consulting professional, Matt specialized in managing projects that directly impact acute and post acute care, clinical decision support tools, and collaboration of clinical stakeholders across Health Care Systems. As part of the federally approved grant, Matt was directly responsible for improving post acute care transitions by impacting communications from hospital to post acute facilities. The project focused on introducing technology that captured Assisted Daily Living (ADL) scores that were disseminated through the healthcare community to drive down ED and hospital Admissions. Matt brings extensive, on-the-ground experience in implementation of clinical technologies in the health systems across acute and post acute care.
Our mission is to help families find appropriate care for their loved ones and we do it through innovation and collaboration with the local communities, healthcare stakeholders and families.